This particular Rite Aid where I USED to go they would tell me (and other customers) about the survey when it appeared on the receipt: participate in our customer satisfaction survey, rate our store from 1-5 with 5 being the best and if I enter the survey I have a chance to win $10,000. Telling people about the survey is fine but the problem I have with it is they tell me and the other customers to please rate them a 5 because it will help their store out. I don't think the customer should be coerced into giving a good rating and they should be getting help not asked to help the store. What do you think? Has that happened to you or someone you know? I'm wondering if all Rite Aid's do that crap. PLEASE RESPOND!!! ALSO I HEARD THE MANAGER FUSS AT A CLERK FOR NOT SAYING "PLEASE GIVE OUR STORE A 5" after telling about the survey.
Who ever got one of those random customer satisfaction surveys on your Rite Aid receipt?
yep its crappy but they actually do get in trouble by supervisors for not asking the customers to give them a "5". I used to work at Belk and they did the same thing to us. I NEVER asked someone to give a 5. its their own opinion on how they feel...
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