Monday, May 11, 2009

What does icsc in relation to customer satisfaction surveys mean?

International Council of Shopping Centers Gauges State of Retail Industry with WebSurveyor


The International Council of Shopping Centers (ICSC), the global trade association of the shopping center industry with 54,000 members in more than 80 countries, decided to launch a survey series to measure the business sentiment of industry executives. ICSC needed a solution that would allow it to gather monthly responses from hundreds of industry executives in the United States. Traditional survey methods like paper and telephone surveys were just not fast or convenient enough to follow the rapidly changing shopping center environment.

What does icsc in relation to customer satisfaction surveys mean?
The nearest I can find is The Institute of Consumer Sciences incorporating Home Economics (ICSc)

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