i ve done survey about CRM(customer relationship managment).i need to convert them into numbers or someting like that.so i need to code them to analse but i dont know how exactly it is.anybody know web page or programme.i will analyse my data in spss 14.
How can i code my survey data into spss?
Your question is so general and lacking in detail that it is difficult to help you. You have obviously conducted some research, gathered some data and now want to analyse this data statistically to enable you to draw some conclusions. SPSS is a statistical software package but at the end of the day it takes the time and labour out of the calculations. You really must know what you are trying to do. SPSS is a tool and you must know and why to use such tools. I am sorry if this sounds a bit of a lecture but as an examiner I have to tell you this is the truth. But let's try to help you. 'Discovering Statistics Using SPSS' by Andy Field is an excellent book. Try to get a copy from the library.
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