Survey, please answer!?

Hi,


I’m trying to do a survey about the current car rental companies, and the difficulties the customer face in order to rent a car.


I’ll really appreciate your answers to my survey


Thanks,


Questions:


1.How often you rent a car?


2.Do you prefer to physically attend to the car renting company or by reserving it online?


3.What difficulties do you face during the reservation process?


4.What difficulties do you face during the payment process?


5.Did you usually have had special offers and discounts?


6.Did you have the chance to compare car prices?


7.Did you pay by credit card or cash?


8.What difficulties and risks do you face during the pickup process?


9.What difficulties and risks do you face during the returning process?


10.What do you suggest in order of making the process of renting a car smother, easier and faster?

Survey, please answer!?
About once every five years


I like to actually physically go to the car renting company


Finding the right car for me........ :)


None really, just paying for it I guess


Yes, I usually have a coupon or they have a special going on


Yes


Credit Card


None.......... they just gave me a big long lecture that I felt wasn't necessary, but oh well.......... :)


None........ they had to inspect the car which took a little bit, but no worries, they took it back in a flash.........


Definitely use coupons/discounts if you have them %26amp; make sure the car is spotless and that you have removed all your stuff beforehand
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