Please help with this survey about grocery store lines?

1) When shopping at your usual grocery store, with at least 20 items in your cart, what factors influence your choice of checkout line?





2) briefly describe a recent (6 months) in a grocery checkout line that was unpleasant. What made it unpleasant?





3) if you had more than 20 items in your cart, would youuse the self service (customer scans items) check out line? why or why not?





4) would you use self chekcout if you had less than 10 items? why or why not?





Thank you so much

Please help with this survey about grocery store lines?
1) Shortest line, quickest checker (I shop @ the same grocery store every week, so I know most of them)


2) Lady right in front of me couldn't find her 'rewards' card, then the checker had to put in the phone number, that didn't work, I was getting irritated, then they tried another phone number, then her credit card wouldn't work!! Good grief!


3) No, because I wouldn't want to hold people up that had a couple of items





4) Yes, 10 items isn't too many for self checkout.
Reply:1. With over 20 items i choose the full service line because it is too much work at the self service line.


2. I go to Krogers and in the last six months have not had an unpleasant experience.


3. No. Too much work.


4. Always. It is faster and easier.