Satisfaction survey (please help me))?

hye,, currently i'm doing thesis on customer satisfaction about insurance products at insurance company.


so i need to define my objective and what else that i can get from that?





what actually i need is:-


1) define objective


2) define a survey question


3) define the benefit of the survey.


4) what type of statistical analysis should i construct for these survey





can anybody help me..


p/s:- last week, i my topic have been honourly rejected by my lecturer (topic:- microtakaful), so i have to define new topic for my thesis..


please help me.. i'm currently out of time..

Satisfaction survey (please help me))?
1. To the object relating to that which is external to the mind; unbiased; denoting the case of the object





2. A question that the consumer answers as to his/her satisfaction of the particular product





Hey, I hope this helps a little.............. Not to sure what you are exactly asking, but I gave it my best shot............. :)

Help in regards to Marketing Project?

Im doing a project for my Marketing Class (DECA), and I am required to handout Customer surveys to a local company. Well my company happens to be a Cab Business that is owned by mu Uncle and Managed by my Dad.





The problem is that it's far from my home and I dont even know how to get the survey out to the customers... any suggestions would be greatly appreciated!

Help in regards to Marketing Project?
Dear friend, if your uncle and father run the company you should not have any problem.





Just send the company the survey sheets (keep it as precise and to the point as you can- it is easy to use yes/no questions),





Ask your dad/uncle to put folders holding the survey sheets in their cabs so that cab drivers can in turn hand this over to the customers.





Alternately, if your dad/uncle agree, and if they have regular customers, send them the survey by post with pre-stamped reply envelopes, they might fill the survey forms for you and will make it easy as you will receive them directly at your address.





And if you are serious about your project, distance should not be a constraint.
Reply:What if the cab drivers were to hand out small survey cards that could be filled out while they are taking the fare from point a to point b - asking first if they would be willing to fill out a small survey - you will need to make sure that they survey is quick and easy to fill out in the cab. Collect the filled out surveys at the end of the day.
Reply:choose another company.

What steps are being taken to eliminate abuse of Answers violation reporting?

I have just had the simple and innocent question of "How old are you?" removed from Polls and Surveys. In no way does this violate the TOS. How do you think Customer Care should eliminate abuse of the new and larger "Report" button?

What steps are being taken to eliminate abuse of Answers violation reporting?
none it has been going on for a long time and it wont stop
Reply:it is against community guidelines. it is listed under "chatting"


some people get away with it, some don't.

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What do you think about a Mobile oil change service?

I am doing a survey to see how many people would use this service.I have been to walmart and jiffy lube and had to wait 2 hours to get a oil change.So i decided to reserach this idea and found a company that offer a van,equipment and training for 15,000.With tihis service we will come to you.Our customers would be individuals,business complexes and small fleets.We would offer the same service as jiffy or walmart but the difference


is that WILL COME TO YOU.Saving you time and at your convience. All response are important,thanks for you opinion.

What do you think about a Mobile oil change service?
there is a vehicle that does that in my town. I think it is great! Like you said, waiting upwards of an hour sucks. I call them and they come to my work with the filters and everything on hand and have it done before I go to lunch. I think it is a great idea and a great opportunity.
Reply:I do my own oil changes, thank you. Cheaper, and it gets done right.
Reply:Sounds like a business with a clear market potential. No doubt people would like the convenience.





But it seems to me you could get started for WAY less than $15k.





Set up a commercial account with your local NAPA to buy your filters, schedule your work a day in advance. Stop by NAPA first thing to pick up what you need, and get to work. Nothing to it. If you already have a car and basic hand tools, you could be in business for less than $500.





It seems to me that the key to making money doing this is to minimize the amount of time you spend driving from one job to the next. The key would be to find a way to do as many oil changes at each stop as possible. You might, for example, come up with something where you do one oil change for $29.95 (or whatever), but if you can do three at the same stop, then each one only costs $24.95, etc. Give your customers an incentive to cross market to their co-workers.

Survey! All Opinions are Needed....?

Hello! Survey Questions:


1) There is a new fast food restaurant in town. It has great foods and cheap prices. You can get your food there for lunch quickly, and you might even receive bonuses in your meal (like coupons) that could give you a free large drink next time. Would you come try it out? If not, why?


2) There is a donut shop in town. You can come there to eat donuts and drink coffee for breakfast. If you are a loyal customer, the store will give you a bonus on holidays. If you have a business such as a gas station, the donut shop will give you discounts for the donuts that you order. If you order donuts for a certain amount of time, you will have to sign a contract, but you will also receive extras for free on special occasions. Would you come try it out? If not, why?


3) Do you like the fast food restaurant better, or the donut shop?


Thanks for your answers!

Survey! All Opinions are Needed....?
1- I'll try any restaurant once. If I don't like it, you better believe I won't be back again.





2- Once again....I will try any restaurant once. If I don't like it you, you better believe I won't be back. But, we're talking donuts, so more than likely, I'll love it.





3- Donut shop, cause I've got the biggest sweet tooth in America. I could live on donuts if they were good for you. lol!!!
Reply:1) of course


2)of course


3) donut
Reply:1)I'll try it once, and if I don't like it, I won't go there anymore.


2)no. that's the worst sales pitch I've ever heard!


3) the fast food
Reply:Fast food
Reply:1. yes


2.yes


3.donut shop
Reply:ummm...


1] IN MY FOOD?!?!?!?!


2] would try not to eat the doughnuts, just drink the coffee!! and a contract?


3] neither!! sorry =] but actually...probbly the resteraunt
Reply:1. Probably not. Fast food is not good.


2. No, can't be eating that fat food.


3. If I had to pick one, fast food is better.
Reply:Yes i would


Yes i would


Donut Shop
Reply:The resaturant, I hate contracts.
Reply:1. yes


2.yes


3. both
Reply:1) Yes


2) Yeah, but i wouldnt sign the contract.


3) Fast food restaurant.
Reply:1...Yes if it had foods I liked.


2...Probably not. I love Dunkin Donuts coffee and dont want to mess with perfection. Also, I dont eat Donuts.


3...Fast food.
Reply:sure why not like fast food and donuts
Reply:The fast food because I dont want to sign a contract.
Reply:I would have to go with the fast food deal.


I would rather have a nice hot meal once in a while, than sign a contract for donuts. There aren't many of us who own a gas station. The fast food deal would, in my opinion, be the best for the general public.
Reply:fastfood
Reply:1. I like your restaurant idea especially if you offered sensible choices like nice salads and not fast food with a lot of fat and sodium. I would frequent just such a restaurant.


2. I don't care for the donut shop idea at all. There is no redeeming food value in donuts and I would not want to encourage employees to eat such food items in a day and age where obesity is so rampant.(myself included.)


3. I believe you can tell from my answers that I like idea #1.
Reply:yes the fast food I can get a salad
Reply:1. No, I don't put that sh*t into my body.


2. No, I don't put that sh*t into my body.


3. Neither

Survey for my research paper, only fair way is first answer is best answer?

Thank you for helping me with my survey for my research paper. I hope you find it interesting and informative.





1.) Are you an electric utility customer?





a.) Yes





b.) No





2.) What is your age range?





a.) 18-25





b.) 26-35





c.) 36-55





d.) 56 or older





3.) What is your household’s annual income?





a.) 0-25k





b.) 25,001 to 40k





c.) 40,001 to 65k





d.) 65,001 to 100k





e.) %26gt;100k





4.) How does your power company generate its electricity?





a.) Nuclear





b.) Coal





c.) Oil or Gas





d.) Or renewable (wind, solar, geothermal, hydroelectric)





5.) If your energy provider offered renewable sources of electricity (wind, solar, geothermal, hydroelectric) how much more would you be willing to pay per month to switch?








a.) 0$





b.) %26lt;$5





c.) %26lt;$10





d.) %26lt;$25





e.) %26lt;$40





6.) What percentage of your available household fixtures are currently using compact fluorescent light bulbs?





a.) 0%





b.) %26gt;25%





c.) %26gt;50%





d.) %26gt;75%





e.) 76-100%





7.) Based on factors such as average cost of electricity in the U.S., energy usage per bulb, lifetime expectancy of each light bulb, and difference in price, DID YOU KNOW that you would save 54.23$ per 75 watt standard type a incandescent light bulb replaced by a compact fluorescent 20 W bulb that gives off the equivalent light?





a.) Yes





b.) No





8.) Will knowing this change your decision to switch to compact fluorescents next time you shop for light bulbs?





a.) Yes





b.) No





c.) I already knew this





9.) How do you believe the Bush Administration and the past Congress has performed with regards to curbing CO2 pollution?





a.) Irresponsibly





b.) Adequately





c.) Admirably





10.) Do you believe that climate change will have a negative affect on you in your lifetime?





a.) Yes





b.) No





c.) Maybe





11.) Do you believe that climate change will negatively affect your children?





a.) Yes





b.) No





c.) Maybe





12.) How does climate change rate in your concerns when selecting office holders?





a.) #1 concern





b.) #2 concern





c.) #3 concern





d.) #4 concern





Not on my list of political concerns





13.) Which of the following were you aware of?:





a.) At the current rate of climate change an estimated 25% of the current U.S. population will be under water.





b.) Global warming increases drought and famine and play a factor in millions starving to death within the next century onwards. The reduced rainfall has played large role in the record # of acres burned in wildfires the last several seasons.





c.) Global warming is raising ocean temperatures, which contributes to the decline of coral reefs in turn damaging fish populations, and higher ocean temperatures also plays a factor in frequency and strength of hurricanes.





14.) Knowing some of the dangers of global warming and how it will affect the United States and the world in a negative way, how would you now rate climate change as an issue when selecting office holders?





a.) #1 concern





b.) #2 concern





c.) #3 concern





d.) #4 concern





e.) Not on my list of political concerns








15.) In the 1990’s, the government could have prevented today’s high gasoline prices by placing a 10% tax on gasoline at the time. Do you wish they had done this?





a.) Yes





b.) No

Survey for my research paper, only fair way is first answer is best answer?
1. yes


2. a


3. d


4. c


5. d


6. c


7. b


8. a


9. c


10. c


11. c


12. e


13. e


14. e


15. b
Reply:1.) Are you an electric utility customer?





a.) Yes





2.) What is your age range?





a.) 18-25











3.) What is your household’s annual income?





d.) 65,001 to 100k








4.) How does your power company generate its electricity?





c.) Oil or Gas








5.) If your energy provider offered renewable sources of electricity (wind, solar, geothermal, hydroelectric) how much more would you be willing to pay per month to switch?





d.) %26lt;$25











6.) What percentage of your available household fixtures are currently using compact fluorescent light bulbs?





a.) 0%





.) Based on factors such as average cost of electricity in the U.S., energy usage per bulb, lifetime expectancy of each light bulb, and difference in price, DID YOU KNOW that you would save 54.23$ per 75 watt standard type a incandescent light bulb replaced by a compact fluorescent 20 W bulb that gives off the equivalent light?





a.) Yes








8.) Will knowing this change your decision to switch to compact fluorescents next time you shop for light bulbs?





c.) I already knew this





9.) How do you believe the Bush Administration and the past Congress has performed with regards to curbing CO2 pollution?





a.) Irresponsibly








10.) Do you believe that climate change will have a negative affect on you in your lifetime?





a.) Yes








11.) Do you believe that climate change will negatively affect your children?





a.) Yes





12.) How does climate change rate in your concerns when selecting office holders?





a.) #1 concern








13.) Which of the following were you aware of?:





a.) At the current rate of climate change an estimated 25% of the current U.S. population will be under water.





b.) Global warming increases drought and famine and play a factor in millions starving to death within the next century onwards. The reduced rainfall has played large role in the record # of acres burned in wildfires the last several seasons.





c.) Global warming is raising ocean temperatures, which contributes to the decline of coral reefs in turn damaging fish populations, and higher ocean temperatures also plays a factor in frequency and strength of hurricanes.





14.) Knowing some of the dangers of global warming and how it will affect the United States and the world in a negative way, how would you now rate climate change as an issue when selecting office holders?





a.) #1 concern








15.) In the 1990’s, the government could have prevented today’s high gasoline prices by placing a 10% tax on gasoline at the time. Do you wish they had done this?





a.) Yes

Pleaseee help to check if my english is correct?

i need to write down my past accomplishment, and here it is :-





- "Received a good feedback from the customer" ---%26gt;( i wanted to say that the customers has given me a good feedback when we do the customer satisfaction survey. Does the above sentance delivers this message? and is it good enough?)





My strength:-





- Has the ability to listen and able to compromise well with the team to find the best solution ---%26gt; (my leader wanted to me to say that, i listen alot..also to other peoples opinion n make used of it and i compromise well which helps to find the best solution. Is the above sentance correct?)





Pleaseee help me. Thank u very mych

Pleaseee help to check if my english is correct?
I would spin it a little more positive.





"Received a good feedback from the customer"


= EXCELLENT CUSTOMER SERVICE





and your strength:


EXCELLENT LISTENING AND PROBLEM-SOLVING SKILLS.





I AM A TEAM PLAYER WHO ENJOYS FINDING THE BEST SOLUTIONS FOR MY CUSTOMERS.
Reply:It is mostly right good job. But if i were to reword them i would write them like this, taking out some uncessescary prepositions.





Received good feedback from the customer





and





Has the ability to listen and is able to compromise well with the team to find the best solution.





Good luck with your future accomplishments :)

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